Privacy Policy
Effective Date: 10-28-25

expedite dds (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our application, mytreatment dds (the “App”), and related services.

Information We Collect

We collect information necessary to facilitate communication and deliver secure dental-related services. This may include:

Personal Information

• Name, date of birth, address, phone number, and email address

• Account credentials and user preferences

Health and Treatment Information

• Dental and medical history, treatment plans, prescriptions, images, and related documentation

• Information about your dentist’s office, including provider and staff details, procedures, and related records

Technical and Usage Information

• IP address, device identifiers, browser type, and operating system

• Activity within the App, including features used and time spent

Voice and AI Data

If you use AI-enabled or voice-to-text tools within the App, we may collect:

• Audio recordings, speech transcripts, and text generated through dictation

• Related metadata (such as timestamps or device source)

This information is processed securely and may involve automated tools that assist in generating draft narratives or treatment plan summaries. All AI-generated content is for review and approval by a licensed dental professional.

How We Use Information

We use the collected information to:

• Facilitate secure communication between dentists, patients, labs, and authorized personnel

• Provide and manage access to treatment plans, records, and appointment scheduling

• Process requests, prescriptions, and treatment updates

• Maintain HIPAA compliance and protect PHI

• Improve and personalize the user experience within mytreatment dds

• Support AI-powered administrative features such as transcription and narrative generation

• Send relevant communications about services, updates, and offerings, consistent with your preferences

By using the App, you consent to the use of your data as described in this Privacy Policy and our Terms and Conditions.

Sharing of Information

We share information only as permitted under HIPAA and applicable laws, including:

• Authorized users such as dentists, dental staff, and labs involved in your treatment

• Third-party service providers assisting with hosting, maintenance, transcription, AI processing, or security (each operating under a Business Associate Agreement)

• Regulatory or legal authorities when required by law, court order, or regulatory obligation

We do not sell or rent personal or health information to third parties.

AI and Automated Processing

The App’s AI features assist in organizing and drafting treatment-related information.

• AI tools process only the data you provide, and all outputs require human review.

• No automated decision-making or diagnosis occurs.

• De-identified and aggregated data may be used to train or improve AI performance in compliance with HIPAA de-identification standards (45 C.F.R. §164.514).

Data Security

We use administrative, technical, and physical safeguards to protect your information, including:

• Encryption for data storage and transmission

• Role-based access control and secure user authentication

• Regular vulnerability testing, risk assessments, and staff training

If a data breach occurs that compromises PHI, we will notify affected users in accordance with HIPAA Breach Notification Rule requirements.

Data Retention and Deletion

We retain personal and health information only as long as necessary to provide services or as required by law. You may request deletion of your account or associated data, subject to medical record-keeping and legal retention requirements.

Your Rights

You have the right to:

• Access and review your personal and health information

• Request corrections to inaccurate or incomplete data

• Control who has access to your information

• Request account deletion, subject to legal obligations

To exercise these rights, contact us at the address below.

Children’s Privacy

The App is not intended for use by individuals under 18 years of age. We do not knowingly collect information from minors. If such data is discovered, it will be promptly deleted.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or our services. Updates will be posted within the App and on our website, with a revised effective date. Continued use of the App after updates constitutes acceptance of the revised policy.

Contact Us

For any privacy-related questions or concerns, you may contact us at:

expedite dds
795 Ridge Lake Blvd, Suite 107
Memphis, TN 38120
Email: contact@mytreatmentdds.com

End of Privacy Policy